Privacy Policy

Your privacy

Your privacy is of the upmost importance to us. Therefore any information disclosed to us either verbally or in writing will only be handled by trained staff at the DK Roofing (also called DK Roofing) offices. DK Roofing will not disclose any of your information to a third party for any marketing purposes.

We may be required to pass on your contact details - upon your prior approval - to 3rd party trades associated with the roofing project/s that you employ DK Roofing to take part in, on your behalf.

We will not contact you for any unsolicited 'marketing' or 'sales' reasons other than to respond to your individual request for information and during working projects.

What personal information does DK Roofing collect about you?

We collect the information necessary to be able to provide a professional roofing service to the property or properties of your choice. This information includes your name and full contact details which includes the address/es for site visits, for work to be carried out and where permitted by law for safety certificates.

How do we use your personal information?

We may be required, by law, to pass on your contact details and property address details to government/safety associations in order for building and/or safety certificates to be provided to you. The associations to which we share your information (with your prior knowledge) will have their own privacy policies in which we have no control.

Any data we collect and process as part of our services or any data given to us from you directly will only be used in relation to our roofing work, window work, insulation work or any other roofing projects in which you employ DK Roofing.

By providing your contact information you indicate your willingness to be contacted by DK Roofing for potential or ongoing roofing-associated work.

The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete. Please contact us by email: info@DK Roofingsolutions.co.uk or write to our Data Protection Officer at: DK Roofing Limited, 28 Haymoor, Letchworth Garden City, Hertfordshire, SG6 4HT, UK

The right to delete

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. There may, however, be exceptions where building/safety certificates require renewing and therefore a site survey may be required and if so, we will contact you to ensure your roofing service kept up to the required safety standards.

You have the right, at any time, to request us not to contact you. If you would like us to remove your information from our systems please confirm your request in writing to our Data Protection Officer by email: info@DK Roofingsolutions.co.uk or write to our Data Protection Officer at: DK Roofing Limited, 28 Haymoor, Letchworth Garden City, Hertfordshire, SG6 4HT, UK

Questions?

If you have any questions relating to our privacy policy, please contact DK Roofing

How does DK Roofing contact you?

We may contact you by phone, text, email or social media. If you prefer a particular contact means over another please advise us accordingly.

How do you contact DK Roofing?

If you have any enquiries you can contact us at: info@DK Roofingsolutions.co.uk or call us on T: 01462 237 729 / M: 07908 522649 or write to us at the address shown below.

Name:  Dan King, Data Protection Officer, DK Roofing Limited, 28 Haymoor, Letchworth Garden City, Hertfordshire, SG6 4HT, UK